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Ice Maintenance Person (Full Time)

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Location: Langley, BC
Department: Operations and Facility Maintenance
Updated at: June 12, 2019
id: 29840001


The Ice Maintenance Person is a pro-active and hands-on individual who performs general maintenance to ensure facility upkeep and regular flooding of ice rinks is completed in a timely and safe manner. Their primary responsibilities include ice resurfacing and edging (operating the Ice Resurfacer), janitorial work and general maintenance of facility.




  • Perform maintenance tasks in accordance with local building and fire codes
  • Maintain and monitor the ice refrigeration plant regularly and take appropriate actions as necessary for safe operation, maintaining logs with readings (as required) and keeping appropriate notes on the following:
    • Record ice plant operational readings
    • Maintain cleanliness and repaint as required
    • Perform minor refrigeration plant / HVAC maintenance as assigned by Manager
  • Execute maintenance and repair of facility fixtures and components

  • Janitorial duties as assigned. These may include janitorial checklists, vacuuming, auto scrubbing, waxing and buffing in line with established floor care procedures
  • Ensure that entrances, grounds, and parking lot are kept clean, clear and safe including:
    • Property & grounds cleanup
    • Grass cutting and edging
    • Seasonal snow and debris removal
  • Perform minor maintenance on facility and ice maintenance equipment including:
    • Ice Resurfacer safety check, clean and wax
    • Safe blade changes and grease machine as needed
  • Maintain appropriate checklists, records and reports including Ice Resurfacer sign out / safety check

Health and Safety

  • Adhere to all Risk Management policies and procedures
  • Ensure a safe working environment and a safe customer environment for the facility as detailed in the Risk Management checklist and by adhering to and maintaining:
    • Safe work practices such as those relating to lifting and carrying
    • Elimination of Slip, Trip and Fall hazards
    • Appropriate use of Personal Protective Equipment (PPE)
  • Report any unsafe Health & Safety conditions
  • Is trained/certified in:
    • "WHMIS" and "Workplace Violence"
    • Use of equipment and supplies as required including Elevated Work Platform and Propane Handling consistent with manufacturer guidelines and best practice
  • Ensure the proper use and safe storage of hazardous materials, tools, equipment and machinery
  • Is aware and understands implementation of the Facility Emergency Plan, Incident Reports and knows the location and how to use the First Aid Kit, Eye Wash Station and Defibrillator

Energy & Environmental Sensitivity

  • Ensure consideration for best practices in energy use management and environmental impact are employed


Appropriate behaviour

  • Act honestly with integrity, being productive, co-operative, accountable, responsible and flexible
  • Proven work ethic to meet personal commitments

Maintains Work and Personal Standards

  • Is concerned with personal wellbeing and maintains professional standards of dress and hygiene as detailed in the Canlan Dress Code Guidelines
  • Complete tasks and provide information with a high level of accuracy and detail
  • Adhere to and support the Canlan Mission, Vision and Culture Statements, Canlan’s policies, procedures, best practices and Corporate priorities

Attendance, Punctuality and Timeliness

  • Achieve expectations with regards to schedules and is sensitive to the timeliness needs of others
  • Adhere to posted schedule
  • Whilst on duty respond to emergency call out duties as required such as (T) plant alarms, power failure, fire alarms, water leaks (pipes/roof), medical alarms and major spills

Customer Service Focus

  • Know & understand the needs of the customer (both internal & external)
  • Assign high priority on Customer Satisfaction and acknowledges when passing them in the facility
  • Listen and empathize with customers, clarify their needs and confirm customer satisfaction
  • Proactively resolve or escalate any guest, staff member or personal concerns to manager as required
  • Participate in keeping all areas of the facility neat, tidy and safe at all times


  • Work within and contribute to the effectiveness of the facility / department team
  • Respect differences and work effectively with others and independently
  • Assist in training of new employees and mentor junior staff members
  • Has desire to excel and succeed as a department and team


  • Adapt and communicate positively and effectively with customers and staff
  • Listen effectively to all concerns and conflicts with an open mind and customer focus

Understands Business Goals, Plans & Organizes

  • Effectively plan, prioritize and multi task



  • Completed high school education or equivalent (preferred)
  • Valid driver’s license (preferred)
  • Refrigeration Operator Certification - Refrigerator Operator Certificate / Refrigeration Operator Class "B" Certification (B Ticket) as required by local legislation (an asset)


  • Previous experience, training and operation of ice resurfacing equipment
  • Willingness and ability to work flexible hours (evenings and weekends)
  • Approachable and team orientated with great communication skills
  • Demonstrated strong mechanical aptitude (preferred)
  • Trade or Janitorial experience is an advantage
  • Organised, self-motivated and proactive